Marhaba a Lebanese our word to say hello. My Name is Bernard Nasrallah, I am a 21 years old student studing Hospitality Management at Sagesse faculty of hospitality management Beirut with the academic certification of L’Ecole Hoteliere de Lausanne. I chose Hospitality Management as a major due to the nature of work where I could meet multi-national people, from many different cultural back-grounds and my love to travel around the world. Practical studies have a big part in our curriculum where we have to undergo an internship program for 5 month or a minimum of 1000 hours. My dream of visiting the USA and learning their way of business including guest services and all their know how in the hospitality world lead me to discover a professional company called American Hospitality Academy (AHA). I signed up to be a part of their training program. Through the “AHA” I got the chance to be a member of Sea Watch family for the summer 2011. Starting with the interview with the Guest Services Manager all the way through my last minutes at Sea Watch Resort I found it was a fun place to work and it gave me a wonderful hands on experience. As a Guest Service Representative I had an amazing experience as well as getting the chance to participate in many different training sessions. The southern hospitality was great to experience. My co-workers showed me how they work hard to to exceed the guest's expectations and to help make memories of a lifetime.
Bernard - Guest Services